Fatal error: Uncaught Error: Class "Redis" not found

# Common log entries
PHP Fatal error:  Uncaught Error: Class "Redis" not found in /wp-content/object-cache.php

This error comes from a Redis object-cache drop-in (wp-content/object-cache.php) running on a server without the PhpRedis extension. WordPress loads the drop-in before any plugin, so the whole site stops, even when the cache plugin itself was deactivated.

Common causes

References

1. WP_Object_Cache (WordPress Developer Resources)
2. Cache (Advanced Administration Handbook)

Rather not fix it yourself? Let WP119 handle it automatically.

Errors caused by stale cache files or a lost object-cache backend are handled automatically: the system removes the stuck cache files and, when the cache backend is unreachable, removes the leftover configuration. Fixes are made on a copy of your site in the recovery station and written back only after re-verification passes. In your site’s database, the protected tables (members, comments, orders and form submissions) are copied as structure only. In SSH and FTP mode, the system creates a pre-recovery backup on your host before writing back and restores from it if verification after write-back fails. If the recovery cannot be completed, the recovery fee is refunded in full.

1. Initial assessment: Site URL entry
2. Copy to the recovery station: Work on a copy
3. Diagnosis: Item-by-item checks
4. Recovery and verification: Home and inner pages
5. Write-back or delivery: Only after verification passes